Privacy Policy and Personal Data Protection of "VOLYNTORF" LLC

"VOLYNTORF" LLC (hereinafter - the Company) treats the confidential information of our Website users with great respect. The Company makes every effort to provide the most comfortable conditions for using the Website's services for each user. Your personal data is processed in accordance with the Law of Ukraine "On the Protection of Personal Data".

Purpose of Personal Data Processing

The purpose of processing personal data is to provide Services.

Personal Data We Collect

The list of personal data of users that may be collected, stored, and used while working with the website includes: contact details such as surname, first name, patronymic, identification number, address, phone number, email address, and others; information about your computer, including IP address, geographical location, browser type and version, and operating system; information you enter when using services on our site; data on settlement operations, bank accounts, etc.; messages you send to us by email or through our website, including communication content and metadata; and other personal information you provide during registration on our site. The Company also collects site visit statistics, which may contain information about connections, traffic, user browser, and the date, time, and duration of work on the Internet and on the Site.

Use of Information

The information received by the Company is used for: website administration; creation of a user account; provision of services ordered by the user; communication with users; evaluation and analysis of the services provided by the Company; effective customer service; ensuring updates and technical support of services; and for any other purposes necessary for quality service provision.

Retention Period of Personal Data

Personal data is stored for a period not exceeding that necessary to achieve the purpose of its processing. Once a user ceases to be a user of the Site by deleting their account, their personal data is also automatically deleted.

Use of Cookies

We use cookies for the operation of the Site. During each visit to our site, we may collect information related to the devices you use and the networks you connect to. This may include information such as IP address, account login information, browser type and version, type and type of browser plugins, operating system and platform, information about your visits, including navigation routes on, through, or from our site, products you viewed or searched for, loading errors, duration of visits to certain pages, etc. We collect this information using various technologies, including cookies. Cookies are small blocks of data placed temporarily on your computer's hard drive or mobile device to enable more efficient use of our website. If you consent, this allows us to use cookies each time you use the site.

User Rights and Obligations

The user has the right to receive information about the processing of their personal data and other rights specified in Part 2 of Article 8 of the Law of Ukraine "On the Protection of Personal Data" dated 01.06.2010 No. 2297-VI (as amended) (hereinafter - the Law). The Company informs you of your rights as a subject of personal data governed by the Law of Ukraine "On the Protection of Personal Data," including the right to know the sources of collection, location of your personal data, the purpose of its processing, location or place of residence (location) of the owner or manager of personal data, or delegate an authorized person to obtain this information except in cases established by law; to obtain information about the conditions for granting access to personal data, including information about third parties to whom your personal data is transferred; to access your personal data; to receive a response about whether your personal data is being processed, and to receive the content of such personal data within thirty calendar days from the date of request, except in cases provided by law; to present a reasoned request to the owner of personal data objecting to the processing of your personal data; to present a reasoned request regarding the modification or destruction of your personal data if it is processed illegally or is inaccurate; to protect your personal data from unlawful processing and accidental loss, destruction, or damage; to file complaints about the processing of your personal data with the Ukrainian Parliament Commissioner for Human Rights or in court; to use legal remedies if there is a violation of the personal data protection legislation; to include reservations regarding the restriction of the right to process your personal data during consent; to withdraw consent to the processing of personal data; to know the mechanism of automated processing of personal data; to protection against an automated decision that has legal consequences for you.

Access to User's Personal Data

User personal data is not sold or publicly disclosed. The Site may contain links to other websites (for informational purposes only). The Company's Policy does not apply to such websites when you follow a link to them. We have the right to collect, process, and store any information that Users leave on third-party sites by entering data into request forms and also transfer it to the Company's website in any other way. We grant access to information and personal data only to authorized employees who have agreed to maintain the confidentiality of such information and data. The dissemination of personal data without the consent of the data subject or their authorized representative is allowed in cases defined by law and only (if necessary) in the interest of national security, economic welfare, and human rights. In other cases, you will be informed of the need to disclose your personal data to third parties (you may allow or prohibit the provision of your personal data in this case). Please be aware that the information you provide is included in personal data databases owned by company for the purpose of processing them to maintain records within the scope provided by law. To achieve this goal, your data may be provided to third parties directly involved in the processing of this data.

Data Security

The Company uses generally accepted standards of technological and operational information and personal data protection from loss, misuse, alteration, or destruction. Unfortunately, the transmission of information over the Internet is not always completely secure, and the Company cannot guarantee absolute protection against threats arising outside our regulatory boundaries. The Company is not responsible for the operation of servers, internet access service providers, third parties whose actions may prevent or limit access to the site, possible information leaks due to third-party fault, or for the disclosure of personal data by the User. You are responsible for keeping the password you use to access the Site secure. We do not ask you for your password (except when you log into our site).

Changes to the Policy Terms

From time to time, we may make certain changes and additions to this Policy without prior notice to users. All changes take effect upon publication. By continuing to use the site, you confirm your agreement with the new Policy conditions as in effect at the time of using the site.

User Consent

By using our site, you confirm that you have read the terms of this Policy and the rights granted to data subjects under Article 8 of the Law of Ukraine "On the Protection of Personal Data" and agree to the stated terms by checking the "Agree" box.

Contact Information

If you have questions about the Privacy Policy, please send an email to the Company's address: contact@volyntorf.com.

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